Cover Story
25 Most Promising Retail Consultants
A dynamic environment, a world full of opportunities and new challenges has led to the exponential growth of retail industry in India in last few years. Consumer industry is the 12th largest industry, among which retail industry stands to the 5th position. India holds a lot of potential in itself, for which even the foreign players steps in and explore the business opportunities here. India’s retail market is expected to nearly double to US$ 1 trillion by 2020 from US$ 600 billion in 2015, driven by income growth, urbanization and attitudinal shifts. Further more, the e-commerce sector is also expanding steadily in the industry and creating the biggest revolution in the retail industry.
Again modern retail in India has been experiencing a remarkable transformation over the last few decades. With...
Contents
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8
Next Big Things in Supply Chain Industry – A Retail Perspective
Mahesh Khetan, Astt Vice President, Aditya Birla Fashion & Retail Ltd (Pantaloons Division)
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19
Importance of MDM- Master Data Management in Supply Chain Management &Multi Brand Retail Business
Shailendra Gupta, Director- Planning & Engineering, Delhivery
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22
Consultant’s Transformational Journey: View into the Future
Yatin Samant , CEO, Handiman Services Ltd.
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26
Indian Retail Dilemma and Challenges
Kunal Mehta, General Manager IT – Lifestyle Business, Raymond Limited
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30
Managing the Customer Experience
Ian Aitchison, CEO Asia Pacific Region, COPC Inc.
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33
The Consulting Industry in India is Evolving and Embracing the Paradox of ‘Draw & Do’ to Remain Relevant in the Future
Pallab Roy, Director - Strategy & Operations at Deloitte
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36
Market Research Consulting – What is & What will be?
Sneha Das, Coo, Ittisa
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39
Social Collaboration There’s more to it than just implementing a tool. It requires a mindset change.
Shashi Mohan, EVP, CTO & CIO, Business Head – UnMail, Intellect’s ESN solution
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42
Market Research: Leveraging Power of Crowd
Subhendu Pattnaik, Director, Marketing - Gallop Solutions, Start-up Mentor & Advisor
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44
Strategizing- In Pursuit of Exponential Growth of Businesses
Vinod Menon, CEO & Director, Citrus Ventures
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46
Know your Customer – Are you Spending Your Marketing Budget in the Right Places?
Saptarshi Nath, MD & Co-Founder, Overcart
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